Your Call Magazine is marking an incredible milestone this July, by celebrating 20 years of bringing local communities and businesses closer together. Founded in 2005 by Lynne Heard, the community magazine has grown from a small local publication to a trusted source of local businesses for over 150,000 homes across Coventry and Warwickshire.

Lynne’s vision started with a simple yet impactful idea, to create a community focused magazine where everything related to local businesses, events, and services could be found in one place. At the time, no similar publication existed, so Lynne decided to pursue her dream, managing both the magazine and a career at HSBC while raising two young children.

The first edition of Your Call Magazine launched on 1^st July 2005, reaching just 2,000 homes in the west of Coventry. It didn’t take long for both advertisers and readers to embrace the concept, allowing Lynne to leave her job and dedicate herself to the business full time. The magazine’s success grew rapidly - what began as one publication expanded to multiple editions covering many more areas.

By 2009, Lynne’s husband, Steve, had joined the company, helping to propel the company’s growth. In 2013, Your Call employed Donna Sayer as Community Editor to oversee the community information and help manage editorial features and competitions. The company continued to expand into Nuneaton, Bedworth, Atherstone, Solihull, Kenilworth, Leamington Spa, Warwick, Stratford-upon-Avon and Alcester, (and soon to be launching in Southam), ultimately producing 16 local magazines delivered to 160,000 homes. In 2023, their nephew, Jonny Mort, also joined the team as Business Development Manager, focusing on new clients and distribution.

Despite challenges, including Lynne’s battle with viral meningitis some years ago and the unprecedented obstacles of the 2020/2021 lockdowns, the magazine persevered, ensuring every print run and delivery continued uninterrupted. Lynne’s resilience throughout these challenges has earned her several national and local awards. Most recently, Lynne was shortlisted as a finalist in the 2025 Woman Who Achieves Awards which is an incredible achievement.

Lynne and Steve are incredibly proud of how the magazines have helped local businesses and the community. Despite the rise of digital marketing options such as social media, SEO, Google ads, TV and radio, Your Call Magazine remains a trusted platform for local businesses to showcase themselves. Many advertisers have been in the magazine for many years, some from the very beginning, recognising that consistent print advertising builds a strong reputation in the community. Local charities, clubs, and societies who are non-profit making also benefit from free listings in the magazine’s community pages, who are always grateful for the support.

To celebrate 20 years in business, the Your Call team had a great time volunteering for a day at Spencer’s Retreat Farm in Berkswell, and the company has also made donations to local charities, including Spencer’s Retreat Farm, Zoe’s Place, Myton Hospice and the Meningitis Trust.

Reflecting on the magazine’s success, Lynne said, “I absolutely love my job and have never looked back. It’s been an incredible journey bringing local people and businesses together. I am so grateful to all our advertisers and readers who’ve supported us over the last 20 years.”

She added, “My thanks go to my husband Steve, our staff, and everyone behind the scenes - from our graphic designer to our printers and dedicated team of distributors, who get the magazines out quickly and efficiently in all weathers, come rain or shine!”

As Your Call Magazine looks ahead to the next 20 years, it remains committed to strengthening local connections and serving as a valuable resource for both businesses and the local community.

For more information, visit yourcallpublishing.co.uk/ or follow @YourCallMag.

Customer Testimonials

“Curtain Call are so pleased with the service and courtesy we have received from Your Call Magazine over the last 20 years. Lynne has always got time to help with the design of the adverts, and we have noticed a considerable increase in the number of business enquiries we receive, which has resulted in thousands of sales. Your Call Magazine is a cut above its competitors, and we wish Lynne and Steve all the best for the next 20 years, we are sure the magazine will grow even more in popularity. We do not hesitate to recommend them to any business for advertising, however large or small.”

Keith Walker, Curtain Call

“Your Call have been critical to our business, in an age where some types of print have been less effective, the magazine has a fantastic reach and the friendly approach by Lynne and the team is a breath of fresh air, nothing is too much trouble and the design team are excellent, it’s no wonder they have been successful for so many years.”

Dan, Regency Fireplaces

"Warwickshire County Council has had the pleasure of partnering with Your Call Magazine for many years to promote our initiatives, such as home composting workshops, reducing food waste, and other waste reduction programmes. Your Call Magazine has been an invaluable platform for reaching our community and spreading awareness about these important issues. Their commitment to quality content and community engagement has made a significant impact, and we are grateful for their support. Congratulations on your 20th anniversary, and we look forward to many more years of collaboration and success!"

Katey Salmon, Warwickshire County Council

"I have been advertising my opticians practice, Richard Fantom Eyecare, in Your Call Magazine for many years. Lynne manages to keep me on track so that I always get my advert copy to her on time and yet still finds time for a friendly exchange. She has a great team behind her who deliver the graphics and artwork that I need in such a professional way. Your Call even makes paying the bill painless with an efficient direct debit option, which frees up more of my time."

Richard Fantom, Richard Fantom Eyecare

“For the past 16 years, we’ve had the pleasure of advertising in Your Call Magazine, and it has proven to be an invaluable resource for our business. Many of our customers eagerly anticipate each new edition, and we've received positive feedback about how much they enjoy seeing our adverts. Not everyone has easy access to the internet, so this is a wonderful way to bring a little cheer directly to people’s doorsteps. As always, it’s been a pleasure working with Lynne and her team to create our advertisements. Their professionalism and attention to detail makes the process smooth and enjoyable.”

Lauren Young, 4 Seasons Blinds & Awnings

“Our thanks go to Lynne and the team at Your Call Magazine. We’ve only recently begun to advertise with them, and we’ve already gained many customers from local areas, great service!”

Andy Layng, AML Plumbing & Heating

“Being in Your Call Magazine has given us many jobs and leads we may not have otherwise received. I have lost track of the number of homes we have worked in who have seen our advert in the magazines.”

Marc Jeffs, City Glass & Doors

“We have been using Your Call Magazine for our small business advertising for many years and couldn’t be more pleased with their service. From the very beginning, their team has been efficient, attentive, and truly committed to helping our business grow. Their customer service is outstanding, always responsive and ready to assist with any questions or adjustments we need. Thanks to their expertise, we have seen a noticeable increase in engagement and brand awareness.”

Sarah King, The Healthy Practice