It’s a Thriving Family Affair at Curtain Call!

Curtain Call in Coventry has been manufacturing and retailing soft furnishings in Coventry and Warwickshire for 39 years. With Keith Walker and his son Harry as Directors, Curtain Call really is a family run business with a reputation for attention to detail and fantastic customer service.

Harry joined the business several years ago, and with Father and Son at the helm, the company has gone from strength to strength. The Walker family are overjoyed with the new addition to the family. Harry’s son Oscar arrived in January, and his two older sisters, Millie and Florence, are thrilled with their baby brother.

The thriving family-run business can transform your home with made-to-measure curtains, pelmets, swags & tails, blinds, shutters, cushions, headboards, re-upholstery, lighting, carpets, flooring, awnings and canopies.

Keith told us, “Many satisfied customers have used our services over the years, and they come back to us years later when they’re ready for a change, knowing we have the skills, expertise, and quality products to do a great job. It’s fantastic that many of our customers recommend us to their friends and families once we have completed a job, and we are now the only remaining bespoke curtain manufacturing company in the area, providing everything you could need for your soft furnishings under one roof.

“We are delighted to report that we have had a record year for Shutters and Awnings! And due to an increase in turnover in the last year we have been able to take on extra professional local labour,” Keith added.

Alongside Keith and Harry, you will find a brilliant team of people. You will always find a warm welcome from Lorraine, Keith’s PA and Office Manager, Kim in accounts, and Leah in the office. Curtain Call do not use sub-contract labour, and the fitting team, Tom and Charlie, are time-served carpenters with extensive experience. Behind the scenes there is a fantastic team of professional seamstresses, headed up by workshop managers, Lin and Kay, with Terri and Marta in the workroom.

Customers can visit the beautiful extensive showrooms in Browns Lane, Coventry where they can browse hundreds of samples at their leisure or home visits can easily be arranged. There is also a carpet and flooring showroom, and carpet samples include brand names such as Brintons, Westex, Cormar, amongst many others. There is also a wide range of quality vinyl flooring to choose from including Amtico and Ambiance.

For all carpet and flooring installations the reliable team at Curtain Call will carefully move the furniture and put it back in place. They will even dispose of old carpets, taking the stress away, making it simple and easy for customers to enjoy their new carpets and soft furnishings.

Keith states, “We have advertised with Your Call Magazine for over 17 years now. We monitor all our calls, and advertising in this fantastic quality local publication has really worked for us. We have seen a consistent dramatic increase in our turnover year on year since advertising with Your Call Magazine, and I would seriously recommend Your Call Magazine to any business that is looking to gain new local customers.”

Curtain Call regularly receives letters of thanks and praise for the time and care taken by the team, and it’s clear that their customer service levels are of a very high standard.

Colin and Karen Fleury: “Dear Keith, we wanted to thank you for all that you have done over the years to make Compass Point such a lovely place to stay.”

Katherine Sheffield: “I would like to thank everyone at Curtain Call for the outstanding service and teamwork. Keith and Harry for their interior design and advice, Lorraine for office management and knowledge in the showroom. Ben and his team for brilliant carpet laying and furniture moving. Tom, the fitting manager, for adjusting the height of my interior doors after my carpet was laid. The staff are so friendly, and nothing is too much trouble. It has been a pleasure doing business with you.”